1. Who we are
MindRoom is operated by Shanghai Xinjian Technology Co., Ltd. ("we", "us"). For privacy questions, contact us through the channels listed on our Contact page.
2. What we collect
Depending on how you interact with us, we may collect:
- Account & contact data — name, email, company, and messages you send us.
- Usage data — product interactions, device/browser type, and approximate region.
- Content you provide — prompts, documents, sources, and knowledge-base connections you choose to link.
- Billing data — if you purchase a paid plan (processed by our payment providers).
3. How we use information
- Provide, maintain, and improve MindRoom and related services.
- Personalize relevance (e.g., topic scoring against your sources).
- Communicate with you about updates, support, and service notices.
- Protect the security and integrity of the product and our users.
- Meet legal obligations and enforce our terms.
4. Knowledge bases & data sources
Connected sources and personal knowledge bases are used only for your account's retrieval, relevance scoring, and creation assistance. We do not sell this content or make it public. You can manage or disconnect sources at any time.
5. Sharing
We share information only with service providers who help us run the product (hosting, analytics, payments, customer support), when required by law, or as part of a corporate transaction. We do not sell personal data.
6. Retention & security
We retain information as long as your account is active or as needed to provide the service and meet legal requirements. We apply technical and organizational measures appropriate to the risk, including access controls and encryption in transit.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these rights, contact us via the Contact page. You may also unsubscribe from marketing emails at any time.
8. International users
If you use MindRoom from outside the country where our servers operate, your information may be processed in those jurisdictions. We take steps consistent with applicable law to protect cross-border transfers.
9. Children
MindRoom is not directed to children under 16, and we do not knowingly collect their data.
10. Changes
We may update this policy from time to time. Material changes will be announced on this page with an updated date.
11. Contact
Privacy requests: use the form on our Contact page or email us at the address published there.